Shipping and Returns

Click here to initiate a return

U.S. Domestic Shipping

Shipping any where in the U.S. is a flat $6.00 for shipping and handling and orders of $150 or more receive free complementary shipping and handling. After placing a order you will be sent a confirmation email. Your items need 1-2 days to be processed and you will be sent a separate email when it has shipped out which will have a tracking number.  

Shipping times- Shipments take 1-2 days to process. Shipments are sent via USPS mail and take a standard 3-5 days to arrive.   

Ships in two-three weeks- this means that the item is either coming directly from the designer or that it is being custom made just for you! For custom made items you will be notified when the item is completed and is put in the mail. 

U.S. Domestic Returns 

Mode-sty accepts returns on all apparel and scarves unless otherwise stated on the product detail page. Items marked as "FINAL SALE" are not eligible for return. Please review the item description carefully.  

FREE RETURN - you must initiate your return within 30 days of receiving your item through our returns center. There you will be able to generate a pre-paid return shipping label to sent the item back.  Items returned after 30 days will not be accepted and will be sent back to you.  

Returned items must be unused, unworn, unwashed and undamaged. Please return items in their original packaging, including all hang tags. Once your item has been received and inspection you will be refunded within 5-7 days. 

If the return is due to an item being delivered damaged or an incorrect item being shipped to you, you will also be refunded for the original shipping charges you paid at the time the order was placed. Please indicate if your item was damaged or incorrect while creating your return or by contacting stylist@mode-sty.com.

Exchanges

If you would like to exchange your order for a different one you should contact us to initiate a return and place a new order for the item(s) that you want. This is the best way to ensure you quickly receive the things you want as we cannot reserve anything for you while we wait for your unwanted merchandise to come back to us.

International Shipping 

It is a flat $20.00 for all international shipping except to Canada where the rate is $12.00

Shipping times- We process order within 2 days and shipping times vary by country.  

Ships in three weeks- this means that the item is either coming directly from the designer or that it is being custom made just for you! For custom made items you will be notified when the item is completed and is put in the mail. 

International Returns 

We accept international returns initiated within 2 weeks (14 days) of receipt. Email us with your return request and we will send you the address to ship the item(s) back to. Please note that you will be responsible for return shipping costs.